Support Center

Applicants & Tenants

  • How to manage occupants in LeaseRunner

    This article covers the following: How to view applicant details (e.g. applications and screening reports...

    Dec 06, 2016 12:30PM MST
  • Past Tenants - Storing Expired Documents

    All executed documents are automatically stored at the Tenant Details page. Even if you move the tenant out o...

    Dec 12, 2016 02:02PM MST
  • Tenant Move In

    In LeaseRunner, approving a tenant means moving him in. To move a tenant in, go to Properties > Manage Occ...

    Dec 12, 2016 02:05PM MST
  • Move Out Tenant

    Clicking the Move Out button on the Manage Occupants page, the tenant will automatically be moved to the Past ...

    Dec 12, 2016 02:16PM MST
  • Approving and Declining Applicants

    If you wish to approve an applicant, simply select him as a tenant on the Manage Occupants page and set lease ...

    Dec 12, 2016 02:46PM MST
  • Unarchive Applicants and Tenants

    To unarchive applicant, go to Properties > Manage Occupants > Past Applicants > click on Edit > UN...

    Dec 12, 2016 03:22PM MST
  • Changing Applicant/Tenant Email Address

    Applicant The way you update applicant's email address depends on the reason for the update: If the previo...

    Dec 07, 2016 04:07PM MST
  • How To Find Signed Leases?

    Signed leases are saved at Tenant Details page for all tenants who signed the document. To get to Tenant De...

    Sep 20, 2016 03:29PM MDT

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