First, double check your rent amount. You can change it at Properties > Edit Lease Terms. Then, follow these steps:
- Select a tenant. At Properties >Manage Occupants make sure you have a tenant record (not applicant) with assigned lease dates. You may already have this step completed.
- Add your bank account information so we know where we can send you the rent amount. Go to COLLECT on your Dashboard > Edit Banking Information > Save Property.
- Send Payment Instructions email to your tenant(s). Go to COLLECT > Send Payment Instructions > Preview >SEND.
The ACH fee for each transaction is $4. The fee could be paid by the landlord or the tenant. You can specify this at Properties > Edit Lease Terms > Who pays the ACH fee?
To learn more about the tenant's setup and timing of the transaction, we recommend to reference these links:
Learn how tenant's setup works
All you need to know about ACH rent collection