Support Center

Temporary Password Not Working

Last Updated: Aug 05, 2016 02:10PM MDT
We recommend that you simply copy and paste the password that our system generated and sent to your email address when you signed up. This always works. 
Passwords are case-sensitive, usernames are not.

You can always reset your password at the Login page. If you can't reset your password, you are using a wrong email address that is not associated with your account. 

Never received the temporary password?
Please check your spam folder or email us.

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